FAQ

Mission Support & FAQs

Everything you need to know about your Terozi tactical gear.

📦 Shipping & Logistics

How much does shipping cost? +

We offer Free Global Shipping on all orders over $49. For orders under $49, a flat shipping fee will be calculated at checkout.

How long will it take to receive my gear? +

Our standard shipping time is 7-12 business days worldwide. Every order is processed within 24-48 hours from our mission-ready facility.

How do I track my order? +

Once your order ships, you will receive an email with a tracking number. You can use our Track Your Order page for real-time status updates.

🛡️ Gear & Warranty

Does Terozi gear come with a warranty? +

Yes. We provide a 1-Year Mission-Ready Warranty on all tactical equipment. If your gear fails due to a manufacturing defect, we’ve got you covered.

What is your return policy? +

We offer a 30-day risk-free trial. If the gear isn't right for your mission, contact support@terozi.com within 30 days of delivery for a return.